Payment Policies - Online German Courses

1. Acceptance of Payment Terms

By making a purchase on our website, the user agrees to the terms and conditions outlined in our Payment Policies. These policies may be updated periodically, so we recommend reviewing them regularly.

2. Accepted Payment Methods

We accept the following payment methods for the purchase of our online German courses:

• Credit/Debit Cards: Visa, MasterCard, American Express, and other major cards.

• PayPal: We accept payments through PayPal for a faster and more secure payment experience.

• Bank Transfer: In some cases, we offer the option to make payments via bank transfer. In this case, course access will be granted once payment is confirmed.

3. Prices

The prices for our online courses are indicated on the website at the time of purchase. Prices are final and do not include additional fees unless stated otherwise on the payment page.

4. Taxes and Invoicing

Prices listed on our payment page are exclusive of taxes, unless otherwise stated. In some countries or regions, additional taxes may apply to the value of the purchase, which will be added to the transaction total at the time of payment.

Once the payment is completed, you will receive an electronic invoice at the provided email address. If you need an invoice with additional details (e.g., company name or tax identification number), please contact us before completing the payment.

5. Payment Confirmation

Once your payment is successfully processed, you will receive a payment confirmation via email. Access to the course will be granted immediately or within the next 24 hours, depending on the payment method used.

6. Course Access

Access to the German course will be provided once the transaction is confirmed, and it may vary depending on the payment method:

• Credit/Debit Card or PayPal Payment: Instant access or within a few hours.

• Bank Transfer Payment: Access granted once payment is confirmed, which may take 1-3 business days.

7. Cancellation and Refund Policy

• Cancellation before starting the course: If you decide to cancel your purchase before accessing the course, you may receive a full refund if requested within the first 24 hours of purchase.

• Refunds after starting the course: No refunds are offered once the course has started or if you have accessed the content.

If you have any concerns or wish to request a refund for a justified reason (e.g., incorrect charge), please contact us within 7 days of purchase.

8. Payment Security

We work with secure payment platforms and protect your personal and financial data through encryption technology. All transactions are processed through trusted payment providers in compliance with online security regulations.

9. Changes to Payment Policies

We reserve the right to modify these Payment Policies at any time. Any changes will be published on this page and notified by email to registered users. We recommend regularly reviewing our policies to stay informed of any modifications.

10. Contact

If you have any questions or concerns about our payment policies, please feel free to contact us:

• Email: fragen@parladach.com

• Phone: +57 3206776519